Cancellation policy & Cancellation form
Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to his/her commercial or independent professional activity:
You have the right to revoke this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Body Shape Fitness GmbH, Bahnhofstr. 24, 55218 Ingelheim Am Rhein, Germany, Tel.: 06132-9745210, E-Mail: email@example.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notification about the exercise of the right of revocation before the end of the revocation period.
If you withdraw from this contract, we will refund all payments we have received from you, including delivery charges (except for any additional costs resulting from your use of a different method of delivery to the one offered by us); delivery method other than the standard delivery offered by us) without delay and at the latest within fourteen days of the day on which we receive notification of your cancellation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless otherwise expressly agreed with you, and in no event will we charge you for this refund. We may refuse to refund any refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period.
You shall bear the direct costs of returning the goods.
They shall be liable for any loss of value of the goods only if such loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.
1) Please avoid damage and contamination of the goods. Please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, please use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against damage during transport. 2) Please do not send the goods back to us freight collect /> 3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
If you want to revoke the contract, then please fill out this form and send it back.
Body Shape Fitness GmbH
55218 Ingelheim Am Rhein
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for paper notification)
(*) Delete as applicable